Refund Policy

Mojahid LLC (“us,” “we,” or “our”) values your satisfaction and is committed to providing high-quality products and services. This Refund Policy outlines the terms and conditions for requesting a refund for purchases made through our website or directly from us.

Eligibility for Refund

Digital Products and Services: For digital products, such as downloadable documents or graphic design services, refunds may be issued under the following conditions:

The product or service does not meet the specifications or description provided on our website.

Technical issues or errors that prevent you from accessing or using the product or service.

Physical Products: For physical products, such as printed resumes or CVs, refunds may be issued under the following conditions:

The product is damaged or defective upon delivery.

You receive the wrong product due to an error on our part.

Refund Process

Requesting a Refund: To request a refund, you must contact us within [number of days, e.g., 30 days] of the purchase date. Please provide your order details and the reason for your refund request.

Evaluation: We will review your refund request and may request additional information if necessary.

Approval: If your refund request is approved, we will process the refund within [number of days, e.g., 7 days] from the date of approval. Refunds will be issued using the same payment method used for the original purchase.

Exceptions

Change of Mind: We do not offer refunds for purchases made due to a change of mind or if you decide that you no longer need the product or service.

Service Fees: Service fees, such as consultation fees or service charges, are non-refundable.

Changes to this Refund Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on our website with a revised “Last Updated” date.